All technical things is here,
WHAT IS TECNICAL SUPPORT?
Technical or ‘tech’ support is a form of customer communication that product-centric companies use to help their users get the most out of their products.
Typically, this is done via knowledge bases, live chat, email or phone – and aims to solve technical problems such as installation issues, login errors and other technical difficulties that can have a negative impact on the user experience.
But, isn’t tech support just another word for customer support?
Well, no.
And here’s why
TECNICALS SUPPORT 